Returns & Exchanges

At MKI MIYUKI ZOKU, we offer a straightforward 14-day return policy for all items in their original, unworn condition with all tags attached. We aim to ensure you are completely satisfied with your purchase, providing seamless options for both refunds and size exchanges.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Securely place the items in their original packaging, ensuring all MKI branding and garment tags remain intact and undamaged.

• 3.
  Ship the Parcel

  Generate and print your return shipping label from the portal, then drop off your package at the designated courier collection point.

• 4.
  Inspection and Refund

  Once our quality control team receives and inspects your return, your refund or exchange will be processed within 5-7 business days.